InclusionPath AI

InclusionPath AI is an AI-powered accessibility platform designed to break digital barriers, empower people with disabilities, and make everyday services more accessible, inclusive, and user-friendly.

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  • Microsoft

Description

InclusionPath AI — Accessible AI for Nonprofit Support

Every person deserves a clear path to help.

InclusionPath AI is an innovative, accessibility-first nonprofit support platform designed to bridge digital accessibility gaps using OutSystems Developer Cloud (ODC) and Agentic AI.

The Problem

Millions of people, including individuals with disabilities, older adults, and those with limited digital literacy, face challenges accessing essential nonprofit services. Complicated applications, inaccessible digital platforms, and a lack of personalized guidance create barriers to receiving timely assistance.

Our Solution

InclusionPath AI aims to simplify access to nonprofit services through an intelligent, inclusive digital experience.

Key Features:

  • AI-Powered Support Navigator: Helps users discover relevant nonprofit services using trusted information and natural language.
  • Accessible User Experience: Provides simplified navigation, readable interfaces, keyboard accessibility, and personalized accessibility preferences.
  • Smart Application Assistance: Uses AI to guide users through service requests step by step.
  • Human-in-the-Loop Support: Enables nonprofit caseworkers to review requests and make final decisions.
  • Real-Time Request Tracking: Allows users to monitor their support requests and receive updates.
  • Nonprofit Management Dashboard: Helps organizations manage requests and streamline support workflows.

Technology Stack

OutSystems Developer Cloud (ODC), OutSystems Agent Workbench, AI models through Azure OpenAI or Amazon Bedrock, and optional Twilio integration.

Social Impact

Our vision is to make digital nonprofit services more accessible, inclusive, and efficient. By combining responsible Agentic AI with human-centered design, InclusionPath AI aims to empower underserved communities and help nonprofits deliver support more effectively.

For the hackathon, we will demonstrate the solution using a fictional nonprofit organization and synthetic data, with the goal of pursuing a real nonprofit partnership in the future.

**InclusionPath AI — Technology that understands. Accessibility that empower