Accenture Reinventors

Saathi: AI that checks on every elder, in their language

When a flood or heatwave hits an Indian city, the people most at risk are elders who live alone, and nobody calls them. Saathi is an AI care network built on OutSystems Developer Cloud and AWS that makes sure no elder is left unchecked.

Saathi calls every consenting elder in Hindi, Marathi or English, on any phone. Elders press a key or leave a voice note, and AI agents turn what they say into needs: medicine, food or water. Every 30 minutes it watches live weather, river, earthquake and disaster feeds, plus a district helpline database through Data Fabric, and proposes a crisis alert when two independent sources agree. It then drafts a response plan, matches each need to a verified nearby volunteer, sends field workers to elders who never agreed to calls, and writes the after-action report for funders and the district.

Under the hood, it uses eight grounded agents on Claude Haiku 5.5 (Amazon Bedrock), an ODC knowledge base of 15 NGO playbooks with citations, and seven AWS services: Bedrock, SNS, Lambda, Polly, S3, Transcribe and RDS. A person approves every key step, and every staff action and AI decision is logged.

AI proposes, people decide.

Saathi Technical Deep dive video link : https://drive.google.com/file/d/1ZAqpKB4PiHc3cAOVJtGfdw1ZMeOXGdZk/view?usp=sharing

Saathi application overview : https://drive.google.com/file/d/1kX5bqlpbIO4PhiFZlz641vzttGN1dT2U/view?usp=sharing