Customer Interaction Practice Tool

Our Customer Interaction Practice Tool is an AI-powered simulator for customer service training. It offers realistic, voice-based scenarios to help support representatives improve their skills.

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Description

Our Customer Interaction Practice Tool, created for the IAHD Lifestyle Evolution Hackathon, is designed to help customer service staff get better at their jobs. We built this tool to give people a safe place to practice talking to customers, especially when dealing with tough situations.

Here's what our tool does:

  • It uses AI to create realistic customer conversations
  • You can talk to it using your voice, just like a real phone call
  • It gives you feedback on how you're doing
  • You can practice many different types of customer situations

We used modern technology like React, Flask, and AI to make this tool work well. It's easy to use and adapts to how you respond, helping you learn in a personal way.

We want to keep making this tool better. We think it can really help businesses train their customer service teams. If you have ideas or want to help, please let us know. Your thoughts could make a big difference in how we train people to help customers better.

We're excited to see how this tool can change the way businesses train their staff and improve customer service everywhere.

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